Interactive Brokers Versus Saxo Markets Comparison
October 1, 2019
Edit: As of October 2019.
This article compares the costs for trading equities and options in the United States market. However, both Interactive Brokers and Saxo Markets offers access to other capital markets and products as well, such as Forex, Fixed Income and Mutual Funds etc.
Disclosure: Some of the links below are affiliate links, meaning, at no additional cost to you, I will earn a commission if you click through to make a purchase.
Hotlines dedicated to various regions, chat bot, FAQ
Personal experience: It is hard to get customer support, send emails, received no replies request for callback, received callback after 2 days
Tried chat-bot, answers provided by the machine were weak and not so relevant.
*Update:Hotline works but it is not toll-free, no Singapore hotline and I had to call Hong Kong hotline which is costly. As for the Live Chat function, I had to wait for some time before the next available agent was ready. Response from the agent was slow and the problem was not resolved by the time I ended my Live Chat. (Issue I encountered was Delayed Data not showing on my Trade Workstation
Dedicated Singapore local hotline from 0830 to 1730. Singapore office available for customers to make contact.
Personal experience: Dedicated Saxo Account Manager based in Singapore to assist with my queries. Follow up call to check on my interest in opening a trading account with them.
7. Company Reputation
Established since 1977. Local Singaporeans like myself are not allowed to trade in Singapore markets. This is most likely a move to protect the local brokerages’interest as the latter charge higher fees.
No impact as I am already using OCBC Securities to trade in Singapore market.
Bank Transfer with a processing time of 1 to 5 days. Funding via Credit/ Debit Card will be immediate. However, credit card will incur charges additional charges from 0.5 to 2.5% in transaction fee.
Personally, I chose to open my account with Interactive Brokers because I love the feel of the Trading Platform and the fact that there is no minimum account balance required. I acknowledge that there are cons as well such as the monthly inactivity fees and the relatively poor customer service but those are mitigating factors in my opinion. What is your opinion on this?
Do you find this article helpful? Let me know in the comments!
Andronika is borderline mental. To prevent causing distress to those around her, she has decided to set up this personal blog as an outlet and connect to like-minded people. When she is not working on her blog, you can find her with catching up on her never-ending summer reading list, working on her barre moves or taking a siesta.
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